• Work Order Request Form

  Complete the online form to request service.

• VoIP For Dummies

  Converging your voice and data networks can save money and increase efficiency - just what it takes to remain competitive in today's marketplace...

• Guide To VoIP

  VoIP. What is it? Is it reliable? How can VoIP help address my business needs? This guide answers your questions...

• Contact Centers For Dummies

  We'll show you what defines a good contact center, ways to improve your contact center, plus more!

"I’m very impressed with the flexibility, knowledge and level of service we have received from Bennet Communications. When we had a service outage, they came to our site within hours, on a holiday weekend. I’ve used a number of companies who support Avaya systems, and they are without a doubt the best."

– Mike Newchok, National Hotline Services

"I would like to say that Bennet Communications knowledge of the Avaya platform is unparalleled. The staff is very professional and the customer satisfaction is excellent. I am already thinking of implementing a few more Avaya systems in my company's remote locations as well as recommending the company to other IT professionals in the industry."

– Ted Theocharis, Design Cuisine

More Testimonials...

Company

Bennet Communications (Bencomm) is the only Enterprise Certified Avaya Business Partner headquartered in Maryland and has evolved from a “Service Only” business model to one that now incorporates sales and maintenance. This makes Bencomm a true one-stop shop for any customer in need of a communications solution. Bencomm customers appreciate the service foundation because, unlike most organizations that are primarily focused on the sale, Bennet Communications understands that true partnership actually begins after the sale. With more than 20 technicians in the greater Washington DC area, more than any other local business partner, our ability to be responsive to our customers is unparalleled. Bennet Communications understands that intelligent communications is embedded into the fabric of consumer business.

If you didn't buy your system from Bennet Communications, don't worry. We enjoy working with other Avaya Business Partners. Ask your Business Partner if Bencomm is an option for your upcoming installation, maintenance, or training.

Core Values

1. Customer Satisfaction: Bennet Communications knows the depth to which a company can be focused on customers. Throughout the Avaya community, Bencomm is known as the company that will finish the job and make sure that the customer is happy at any cost. This combination of generosity, integrity, and loyalty to customers is the foundation on which the company has been built. (Don't just take our word for it - see what our customers have to say.)
    
2. Integrity: Bennet Communications installs Avaya Systems for many other Business Partners. Our business partners have come to rely on the integrity they experience in their relationship with Bencomm.
    
3. Reliability: Telephones are the lifeblood of your business. At Bennet Communications we understand that it is critical for us to be there when you need us. With more than 20 technicians in the greater Washington DC area, our response time to customers is unparalleled. We also offer evening and weekend maintenance for customers with a nontraditional work week.

Products and Services:

Bennet Communications sells and supports the complete Avaya product line. Along with the hardware, our services include:

Services:

• Design
• Planning
• Programming
• Implementation
• Training
• Maintenance and Remote Support

Functions:

• IP Telephony (VoIP)
• PBX and Key Systems
• VLAN Design
• LAN Design
• WAN Design
• Voice Messaging
• Multi-Media Messaging
• Fax Messaging
• Text to Speech
• Video Conferencing
• Call Recording
• Training
• Cabling

Expertise on Staff

Bennet Communications has more than 450 years of combined experience in communications in such varied areas as:

• Call Center Operations
• Interactive Voice Response
• Wireless Solutions
• Customer Relationship Management (CRM)
• Small Community Networking
• VoIP Design and Implementation
• Wire and Cabling Implementation including Design (Category3, 5E, 6 & Fiber)
• Network Design
• Key Systems, PBX, IP Systems
• VPN solutions