BenComm

With more than 1.6 million installed around the world, Avaya IP Office has clearly established itself as an unmatched solution for small business communications. IP Office is successful because it brings together all the things that small businesses are looking for in a communications solution: top-notch features, reliable performance, easy manageability, and a robust ROI. With the release of the IP Office 8.0, there are even more features look forward to: Continue reading →

Real estate agents have a unique method of doing business. While they do spend a lot of time in the office during regular business hours, their day holds so much more. It is often crammed with meetings outside of the office, including closings, multiple properties showings, and looking at new listings. A top real estate company will have reliable small business communication systems set up to allow all of its agents the freedom to communicate with their clients and the office regardless of their location. Continue reading →

Earlier this month, BenComm released its quarterly issue of the BenComm Buzz. Take a look at our featured article on how SIP can benefit your business today:

Traditionally, businesses around the world exchanged electronic information in two ways: speaking via telephones, and exchanging data via communication networks. Voice and data system architectures were radically different, with voice offering two-way, real-time communication and data using a store-and-forward approach. The emergence of the Internet as a communications infrastructure provides an architecture that offers the best of both worlds, and lays the foundation for simpler, more powerful integration of voice, data and multimedia communications using common infrastructures. Continue reading →

Avaya’s release of the IP Office 8.0 has people buzzing about some of its exciting features, primarily the mobile collaboration enhancements. Its new mobility application, known as One-X Mobile Preferred, is ideal for the mobile worker who is always on the move, allowing them to bring the office with them wherever they are: Continue reading →

Mother Nature is bound to wreak havoc with just about everyone this winter. Snow, ice, rain and more tend to result in commuting delays, cancelled meetings, business shutdowns, school closings/childcare issues, and so forth. Now is as good a time as any to take precautionary measures and check out how your business communications system can help you stand up to Mother Nature. Continue reading →

The job of an accountant is to maintain the financial health of their clientele. Also known as financial physicians, they are heavily dependent on their telephone systems in order to maintain efficient voice and data communication as dictated by the needs of their company. It is crucial to the success of the business to have a prompt and knowledgeable telephone installation as well as a repair technician when needed. Continue reading →

You have lists of contacts all over the place: in your e-mail accounts, instant messenger, mobile phone, etc. Wouldn’t it be extremely convenient to have all those contacts aggregated into one view with the ability to know when each of those contacts becomes available? Sure, there are instant messaging (IM) clients who give you that capability, but you are limited to contacts within your small business, especially if you protect your data network with a firewall (as you should). Continue reading →

Is communications making small businesses more competitive against big businesses? Continue reading →

Has anyone out there cracked the code on how to best manage your email inbox? Chances are you receive an influx of email on a daily basis. Continue reading →

Is your company easy to do business with? Most small businesses will respond ‘yes,’ as no company intentionally throws up roadblocks in the face of new business. In reality though, most businesses do it every day. The problem is often in the way companies handle incoming calls. Fortunately, today’s IP-based communications solutions like Avaya IP Office can help. Continue reading →