Author Archives: Jessica Darcis

Small businesses often use their telecommunications systems as a lifeline to their customers. This is especially true with small law firms. Their clients need to be able to reach the attorneys or their assistants at all hours of the day … Continue reading →

Having an elevator pitch is indispensable to getting your message across succinctly when given the opportunity, but how do you prepare once you’ve confirmed a meeting in your Outlook Calendar with a potential new customer? This is where the power … Continue reading →

Over the past few years, communication technology has drastically altered the way organizations do business. With an increase in mobility, people are able to maintain productivity levels while teleworking and/or traveling. However, there are still times when colleagues need to … Continue reading →

With more than 1.6 million installed around the world, Avaya IP Office has clearly established itself as an unmatched solution for small business communications. IP Office is successful because it brings together all the things that small businesses are looking … Continue reading →

Real estate agents have a unique method of doing business. While they do spend a lot of time in the office during regular business hours, their day holds so much more. It is often crammed with meetings outside of the … Continue reading →

Earlier this month, BenComm released its quarterly issue of the BenComm Buzz. Take a look at our featured article on how SIP can benefit your business today: Traditionally, businesses around the world exchanged electronic information in two ways: speaking via … Continue reading →

Avaya’s release of the IP Office 8.0 has people buzzing about some of its exciting features, primarily the mobile collaboration enhancements. Its new mobility application, known as One-X Mobile Preferred, is ideal for the mobile worker who is always on … Continue reading →

Mother Nature is bound to wreak havoc with just about everyone this winter. Snow, ice, rain and more tend to result in commuting delays, cancelled meetings, business shutdowns, school closings/childcare issues, and so forth. Now is as good a time … Continue reading →

The job of an accountant is to maintain the financial health of their clientele. Also known as financial physicians, they are heavily dependent on their telephone systems in order to maintain efficient voice and data communication as dictated by the … Continue reading →

You have lists of contacts all over the place: in your e-mail accounts, instant messenger, mobile phone, etc. Wouldn’t it be extremely convenient to have all those contacts aggregated into one view with the ability to know when each of … Continue reading →