SERVICE RATES
Please contact our sales team for service rates outside of the Metro region.
| System Type |
Rate Per Hour † |
Trip Fee ‡ |
Minimum |
|
Cabling Only
|
$85.00
|
$75.00
|
1 Hour
|
|
Partner ACS
|
$105.00
|
$75.00
|
1 Hour
|
|
Magix, Legend or Panasonic
|
$115.00
|
$75.00
|
1 Hour
|
|
Definity
|
$125.00
|
$75.00
|
1 Hour
|
|
IP Office & Communication Manager (ACM)
|
$150.00
|
$75.00
|
1 Hour
|
|
ShoreTel
|
$150.00
|
$75.00
|
1 Hour
|
|
Computer Networking & Infrastructure
|
$175.00
|
Hourly Rate
(Door-to-Door)
|
2 Hours
|
|
Remote Support
Legacy Systems
|
$30.00 - first 15 minute block &
$20.00 - per 15 minute block thereafter
|
15 Minutes
|
|
Remote Support
IP Office & ACM
|
$40.00 - first 15 minute block &
$30.00 - per 15 minute block thereafter
|
15 Minutes
|
† Overtime and Weekend rate: Normal Rate times 1.5 (Time and a half).
‡ A $75.00 Trip Fee applies to all customers within 30 miles of our office. We charge
$2.00 per mile (using mapquest.com) for each additional mile.
These service rates are for customers without a maintenance agreement.
