Communication Manager
Download the Communication Manager brochure
Communication Manager enables you the power to introduce IP telephony
when it makes sense for your business while leveraging your existing
Avaya DEFINITY® Communications servers and Avaya Media servers.
Communication Manager offers advanced functionality to help you
connect people, processes and applications.
Avaya offers a portfolio of User Agents and smart devices for
communications access, enabling the elimination of redundant applications
which reduce management costs.
Communication Manager optimizes route selection and offers high
availability through a unique ability to split signaling and bearer
channels in a distributed network over a narrow band, versus broadband
connection.
Avaya Communication Manager is highly available & secure. Communication
Manager is designed to meet traditional voice expectations for availability
and security. Some of the survivable security options are: IGAR,
connection preserving upgrades for duplex servers, anytime, any
place and any network. It also allows self healing management for
Quality of Service (QoS).
Open Interoperability allows communications to be embedded into
business processes, and enables more value to enterprises. Communication
Manager supports interoperability through an extensive ecosystem
of partners providing flexible support for virtually any application
on any network.
Boost End-User Productivity by enabling call control and full
telephony functionality plus the new applications, infrastructure
and communications devices your end users need to:
- Handle incoming calls effectively
- Increase efficiency
- Improve collaboration
- Increase mobility
- Improve Contact Center Management
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