Avaya Aura™ is the core communications platform supporting unified communications and contact center solutions for midsize to large enterprises.
Avaya Aura goes beyond existing telephony and has introduced a platform that unifies (email, voice, messaging, voicemail to name a few). This platform still allows for security and performance that Avaya systems are known for. It extends Communication Manager and enables SIP-based session management with innovative and powerful capabilities. Avaya Aura has the ability to unify media, modes, devices, applications and real-time, actionable presence across the network. This converged aspect of Avaya Aura allows the enhanced applications that deliver improved performance while driving down overall costs.
Leveraging a revolutionary SIP architecture and virtualization technology, Avaya Aura simplifies complex networks and reduces infrastructure costs. Employees at any location can be connected regardless of the infrastructure the endpoints reside on.
Avaya Aura enables faster and easier deployment of communications capabilities such as voice, video, messaging, and presence. As a result, productivity and business agility can be increased.
Avaya Aura has the multi-vendor interoperability that every business needs. This flexible SIP routing across Cisco, Nortel and other vendor PBXs, new and old allows the integration of old legacy system with new cost effective SIP gateways. This helps reduce the cost of a forklift of your existing communications system. Avaya Aura incorporates the latest release of Communications Manager software, providing a seamless upgrade for existing customers.
What are the benefits of Aura?
Use the corporate network to handle traffic and reduce PSTN usage with a single enterprise-wide dial plan and intelligent routing policies. Save money by consolidating trunks. Reduce administrative costs with simpler management and infrastructure.
Avaya Aura makes it easy to deploy services to users as needed, independent of location or network connection. Employees get unified communications tools deployed on-demand to users based on the needs not the system they are connected to. This helps employee’s work more efficiently.
Improve business agility:
SIP architecture with centralized management and control gives businesses agility to take advantage of new capabilities, deploy new or existing applications, and deliver a high level of customer service.
Contact us today to learn more about Avaya Aura.