• VoIP For Dummies

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• Guide To VoIP

  VoIP. What is it? Is it reliable? How can VoIP help address my business needs? This guide answers your questions...

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  We'll show you what defines a good contact center, ways to improve your contact center, plus more!

"I’m very impressed with the flexibility, knowledge and level of service we have received from Bennet Communications. When we had a service outage, they came to our site within hours, on a holiday weekend. I’ve used a number of companies who support Avaya systems, and they are without a doubt the best."

– Mike Newchok, National Hotline Services

"I would like to say that Bennet Communications knowledge of the Avaya platform is unparalleled. The staff is very professional and the customer satisfaction is excellent. I am already thinking of implementing a few more Avaya systems in my company's remote locations as well as recommending the company to other IT professionals in the industry."

– Ted Theocharis, Design Cuisine

More Testimonials...

Avaya Downloads

IP Office

The latest software for the IP Office telephone system including: Administrator Programs, VoiceMail Pro, User Programs, Contact Store, Conference Center, Compact Contact Center (CCC), Firmware Upgrades and more is available through Avaya's IP Office Download Center.

Note: Before downloading IP Office software ensure that you have selected the release version that matches your telephone system.

Merlin Magix

Merlin Magix software, including WinSPM, is available through Avaya's Merlin Magix Download Center.

Partner Advanced Communication System (ACS)

Partner ACS software, including PC Administration Software, is available through Avaya's Partner ACS Download Center.