Service
Request

Please complete the form
and a sales consultant will
contact you. Thank you for
your interest in BenComm.

Click to view our Service Rates


800.454.4482
– Sales or Customer Service

301.670.0938 – Corporate

301.216.0189 – Fax

Washington DC Metro
Corporate Headquarters
12900-B Cloverleaf Center Drive
Germantown, MD 20874

Baltimore Metro
100 West Road, Suite 300
Towson, MD 21204

Columbia
6325 Woodside Court, Suite 105
Columbia, MD 21046

Chicago Metro
16302 West Cayuse Court
Lockport, IL 60441

Service Location


Billing Location


CAPTCHA

SERVICE RATES

Please contact our sales team for service rates outside of the Washington or Baltimore Metro areas.

System Type Rate Per Hour † Trip Fee ‡ Minimum

Cabling Only

$115.00

$75.00

1 Hour

Legend, Magix, Partner, or Definity (Legacy)

$125.00

$75.00

1 Hour

IP Office or Communication Manager (ACM)

$150.00

$75.00

1 Hour

Computer Networking & Infrastructure

$175.00

Hourly Rate
(Door-to-Door)

2 Hours

Remote Support
Legacy Systems

$35.00 - first 15 minute block &
$25.00 - per 15 minute block thereafter

15 Minutes

Remote Support
IP Office & ACM

$40.00 - first 15 minute block &
$30.00 - per 15 minute block thereafter

15 Minutes

† Overtime Rate: Normal Rate x 1.5. Emergency Rate: Normal Rate x 1.5. Emergency Overtime Rate: Normal Rate x 2.

‡ A $75.00 Trip Fee applies to all customers within 30 miles of our office. We charge $2.00 per each additional mile.

These service rates are for customers without a maintenance agreement. Please contact our sales team to discuss if a BenComm TotalCare or BasicCare agreement is right for your organization...